Support
Need help? We're here for you.
Contact Us
For any questions, issues, or feedback, reach out to us directly:
contact@playsheepshead.orgWe typically respond within 24 hours.
Common Issues
How to Restore Purchases
If you've reinstalled the app or switched devices and your subscription isn't showing up:
- Make sure you're signed in with the same account you used for the original purchase.
- Go to Settings in the app.
- Tap Restore Purchases.
- Your subscription status will be verified automatically.
If the issue persists, email us with your account username and we'll help resolve it.
How to Report a Bug
Found something not working right? Help us fix it by including:
- A description of what happened and what you expected
- Steps to reproduce the issue (if possible)
- Your device type and operating system (e.g., iPhone 15, iOS 18)
- Screenshots or screen recordings (if applicable)
Send bug reports to contact@playsheepshead.org.
Account Issues
You can permanently delete your account and data right in the app — go to Profile → Delete account. If you're having trouble signing in or need to update your email, contact us at contact@playsheepshead.org with your username and we'll assist you.
Game Rules Questions
Not sure about a rule or how something works in the game? Check out these resources:
Privacy
For information about how we handle your data, see our Privacy Policy.